Customized students help desk

 

 

 

 

 

 

 

 

 

Customized students help desk

In the event that students are not able to find the type of resources they are looking for our Customer Care Team will carry out the search within and outside our resources and prepare a customized webpage containing the resources requested. For instances, not too long ago a student from Malaysia requested content to study organic chemistry, our Customer Care Team prepared a personalized webpage for him with links to the content requested. Below the e-mail from our customer care team with the personalized webpage (the actual name of the student has been removed to respect his privacy):

 

“Dear XXXX / YYYY,

Our customer care team has prepared for you a personalized web page which contains a high-quality collection of Organic Chemistry e-Books. You will have to download the zip files and unzip them to gain access to the e-books. They provide a good introduction to basic concepts and then deepen into more specific topics. In total there are 25 e-books in the collection. We hope that they prove useful to you.

 

Your personalized web page:

 

www.educationresourcescenter.com/XXXX_YYYY.html

 

If you need further assistance, don't hesitate to contact us

 

Kind Regards,

 

Customer Care Team
www.ebookscard.com